The second-hand marketplace Shoppers Share Frustration Regarding Sizing Modifications
Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.
The second-hand shopping app has altered its measurement guidelines for women's and children's garments but did not contact all users about the change.
Social Media Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.
The platform stated the updated approach better aligns with similar services.
They have suggested members to check their listings and update the measurements by hand if necessary, which has left users frustrated.
Measurement Approach Modifications
Previously, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The new system has an alphabetical indicator and numerical range like S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
Shopper Stories
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Another user, based in Glasgow, said garments she listed with size 14 tags were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they may become frustrated," she stated.
Manual Updates
Another shopper, from Derby, said she had been left angered by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Service Background
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: previously, the platform withdrew an update to its shipping options following member complaints.
